DesktopReady is a comprehensive Desktop-as-a-Service offering enabling flexible and scalable remote working environment by abstracting the process of building cloud desktops, simplifying adoption of cloud desktops for any type of user in your organization and eliminating any requirement of ongoing operations. This document describes the various services offered as part of DesktopReady.
Remote first enterprises are process oriented and tools are crucial part of the ecosystem. It is dependent on an integrated IT that is mobile, agile, and reliable. Every employee must have consistent desktop experience for the remote-first enterprise to operate efficiently. Success of a virtual desktop environment requires a complex set of skills that spans across desktops, networks, and applications. Small and midsize enterprises are looking for an all-in-one solution that can be run with lean or no IT.
DesktopReady is a fully managed Windows 10 based click to deploy virtual desktop that offers complete data security and significantly reduces the cost of hardware refresh. It allows you to choose between shared or dedicated session and takes away the pain of provisioning, application integration, configuration, and end to end management of the complete server to screen desktop environment.
The Service allows customers to purchase desktops on a monthly subscription. Desktops are offered in any volume allowing customers to scale up or scale down based on their business needs.
DesktopReady has two types of plans to cater to different customer needs.
Table 1: DesktopReady plans
Ideal for up to 4 users
Ideal for teams of 5 or more
Multiple desktop options
Active Directory and File Server dedicated to your organization for enhanced security
Burstable CPU and RAM capacity
Broader range of supported use-cases
Multiple desktop options including Personal desktops
Standard set of applications
Bandwidth and backup included
Business hours support (8AM to 8PM ET)
Install custom applications
Migration service included
Admin portal to manage user assignments
Range of self-service options
Usage Analytics and Reports
End-point and peripheral assistance
Each of these two plans have a selection of pooled and personal desktops. Based on the nature of business and compute requirements, customers can purchase desktops from the table listed below.
Table 2: Business plans
Additionally, Business customers can build their customizable desktops by choosing their compute requirements and options that closely matches their use-case.
Table 3: Individual plan
Ideal for task workers involving browser-based data entry and light applications such as Notepad, Calculator
Ideal for knowledge workers, browsing the internet and using Office applications such as Word, Excel
Ideal for developers, graphic designers accessing heavy applications like Zoom, WebEx and Teams
Ideal for content creators and intensive workloads like Zoom, WebEx and Teams
Ideal for graphic designers, 3D model makers, machine learning researchers using applications like Adobe Photoshop
Though there are a set of pre-built desktop models, DesktopReady also offers its customers to customize their desktops by picking and choosing the desktop compute and the type of disk they require. Please note this module is available for Business customers and for Personal desktops alone.
General purpose: Balanced CPU-to-memory ratio. Ideal for testing and development, small to medium databases and low to medium traffic web servers.
Burstable: Ideal for workloads that do not require the use of the full CPU all the time, but occasionally will need to burst to finish some tasks more quickly
Compute Optimized: High CPU-to-memory ratio. Good for medium traffic web servers, network appliances, batch processes and application servers
GPU: Specialized desktops powered by NVIDIA Tesla accelerated platform, targeted for heavy graphic rendering and video editing available.
Storage type: Customers can choose between “Standard HDD”, “Standard SSD” and “Premium SSD” to host the OS storage.
DesktopReady purchase wizard contains a pricing calculator for customers to choose their workload requirements and understand the cost for provisioning the workspace. This makes customer’s purchasing decisions a lot easier.
DesktopReady leverages Microsoft’s Windows Virtual Desktop (WVD) as the backend technology for its desktops. For business users, dedicated Active directory and File servers are provisioned to handle user management and data storage. End users can connect to their desktops either by using browser based thin client or the end-point native client.
Below images illustrates the infrastructure design of desktops provisioned to customers for Business and Individual plans.
Figure 1: Business plan design
Figure 2: Individual plan design
Customers are offered with different roles based on their entitlements to access different functionalities.
DesktopReady takes care of the infrastructure license management out of the box, allowing customers to purchase and start using the desktops right away, with flexibility to add additional end user licenses. DesktopReady allows you to access Windows 7 and Windows 10 with Windows Virtual Desktop (WVD) if you have an eligible Microsoft license (Microsoft 365 F1/E3/E5/A3/A5/Business, Windows 10 Education/A3/A5, Windows 10 Enterprise E3/E5), subject to change by Microsoft. For users accessing the desktops from Non-Windows Pro endpoints (like Android devices, Mac devices, iphones and chrome books), an optional Windows Virtual Desktop Access (VDA) license can be purchased with an additional cost. Customers have an option to add Microsoft 365 Apps during the desktop purchase workflow. However, for any custom applications, customers will have to work with DesktopReady support team.
All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Statement. In particular, ADI uses servers and service providers located in the United States. If you do not want your personal information transferred to the United States, do not use the Products.
Standard image comes with a set of prebuilt applications and policies setup as per Anunta’s recommendations. Customers choosing individual plan cannot customize the policies.
Prebuilt applications includes Chrome, IE, Adobe reader, 7 zip, Microsoft Edge Browser, Zoom VDI, Libra or Open Office, Print to PDF, O365 package, Sticky notes and Microsoft Defender
Customers can work with support team to define the custom images and assign to desktops as per their need. Custom images can have additional applications bundled up.
DesktopReady allows its customers to customize their desktops to accommodate their business needs. For any special requests, customers can reach out to DesktopReady support either by clicking on “Don't see what you need - Contact us" link in the purchase portal or by directly sending an email to support-India@DesktopReady.com support@DesktopReady.com
Some of the common use-cases includes
DesktopReady offers a free trail option to its customers to try out the desktop experience. Customers can avail this by clicking on the “Free trial” button available on the website and filling in a questionnaire without any commitments or sharing credit card details. The scope of this trial is for 7 days to access a personal “Power” desktop.
All purchases done on DesktopReady is in prepaid mode on a month-by-month basis and invoicing of the orders will be done during the purchase workflow. Subscription will be on “Auto-renewal” of charges, an invoice copy of the billed orders will be emailed.
Moreover, the whole set of purchased inventory and due dates for the purchases can be viewed from the Admin portal.
Table 4: Support SLA
Your privacy is important to us. So, we've developed a Privacy Statement that covers how we collect, use, disclose, transfer, and store your personal information.
This Privacy Statement applies to Anunta Desktop Inc., a Delaware corporation, and to any affiliated companies (together, “Anunta”), and to the websites available under the domain https://www.desktopready.com (together, the “Site”).
This Privacy Statement relates to Anunta and the use of Anunta services available through the Site only (the “Products”). This Privacy Statement does not apply to use of personal information in connection with employment.
In connection with providing support, our Products, and other services, Anunta processes certain data maintained in environments that Anunta may access to perform such services (your “Content”) on behalf of and at the direction of Anunta customers and partners. Our use of such Content and related log data is subject to the terms of our Anunta DesktopReady™ Terms of Service and is not governed by this Privacy Statement. In contrast, the information we collect through our customers' and partners' use of the Site (such as names, addresses, billing information and employee contact information) and through our offline interactions with customers and partners is subject to the terms of this Privacy Statement.
Personal information means information that identifies, relates to, describes, is capable of being associated with or could reasonably be linked, directly or indirectly, with a particular individual or household.
You may be asked to provide your personal information any time you are in contact with Anunta. We may share this information with our affiliates and they may use it consistently with this Privacy Statement. We may also combine it with other information to provide information about our Products, services, and content. You are not required to provide the personal information that we request, but, if you chose not to do so, we may not be able to provide you with our Products or respond to any queries you may have.
Here are some examples of the types of personal information Anunta may collect and how we may use it:
We collect and process personal information from you only when:
As particular examples, we may use your personal information as follows:
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
Anunta's Site, Products, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of the Sites people have visited, and facilitate and measure the delivery of our services. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that IP addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.
If you want to disable cookies, most browsers will permit you to do so. Please note that certain features of the Anunta Site will not be available once cookies are disabled. The Anunta Products are not currently configured to respond to browsers' “Do Not Track” signals.
We also gather some information automatically and store it in log files. This information may include IP addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date and time stamp, clickstream data, state change information, and metadata.
We use this information to understand and analyze trends, to administer the services and Products, to learn about user behavior on the Site, to improve our Product and services, and to gather demographic information about our user base as a whole. Anunta may use this information in our marketing services.
In some of our email messages, we use a “click-through URL” linked to content on the Anunta Site. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on the Site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Anunta shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering Products to you, managing and enhancing customer data, providing customer service, assessing your interest in our Products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Anunta operates.
At times Anunta may make certain personal information available to strategic partners that work with Anunta to provide Products and services, or that help Anunta market to customers. Personal information will only be shared by Anunta to provide or improve our Products, and services; it will not be shared with third parties for their marketing purposes.
It may be necessary ‐ by law, legal process, litigation, or requests from public and governmental authorities within or outside your country of residence ‐ for Anunta to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Anunta takes the security of your personal information very seriously. When your personal information is stored by Anunta, we use computer systems with limited access housed in facilities using physical security measures. Your stored data is stored in encrypted form including when we utilize third party storage.
Anunta is committed to securing your personal information. We take appropriate technological and organizational measures to help protect your personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Anunta complies with applicable data protection, privacy, and security breach notification laws.
Some of the ways in which Anunta protects your personal information include:
When you use some Anunta Products, services, or applications or post on a Anunta forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
We use physical, technical, and organizational safeguards designed to protect your personal information consistent with ISO 27001:2013. However, despite these controls, we cannot completely ensure or warrant the security of your personal information.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
You can confirm that your contact information and preferences are up to date by logging in to your account through the Site. For other personal information we hold, we will provide you with a copy of such information upon your request. You may also request that we correct inaccurate data or delete data about you if Anunta is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous or vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through by contacting Anunta (see Section 9, below).
We do not knowingly collect, use or disclose personal information from children without verifiable parental consent. If we learn that we have collected the personal information of a child, without first receiving verifiable parental consent, we will take steps to delete the information as soon as possible. Location-Based Services To provide location-based services on Anunta Products, Anunta and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer, browser, or Anunta device. Where available, location-based services may use GPS, Bluetooth, and your IP address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices' approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by Anunta and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.
Some location-based services offered by Anunta require your personal information for the feature to work.
In order to function, Anunta Products, applications, and services may contain or permit links to third-party websites, products, and services. Our Products and services may also use or offer products or services from third parties ‐ for example, a third-party service developed using our Products. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
If you have any questions or concerns about Anunta's Privacy Statement or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us as at firstname.lastname@example.org.
Anunta may update its Privacy Statement from time to time. When we change the policy in a material way, a notice will be posted on our Site along with the updated Privacy Statement. Changes to the Privacy Statement will be deemed to have been accepted by you on your continued use of our Products or Site following the effective date of the changes.